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Avaya 33160X Exam Syllabus Topics:

Avaya Workforce Engagement Support Certified Sample Questions:

1. You are assigning Archive server roles in the Framework Enterprise Manager Which server role provides all Access to the Archive Database?

A) Interaction Applications
B) Archive database
C) Central Archive
D) Content Server

2. What is configurable in Enterprise Manager?

A) Integration Services
B) WFM shifts
C) Work patterns
D) QM functions

3. The customer decided to have the Avaya Delivery Dedicated integration with Multiple Device Registration

A) There is not dedicated softphone allocated for recording
B) Only two observers can be present on the same call
C) In this scenario, which three statements about Multiple Registration are true? (Choose three)
D) It provides the same benefits of Avaya Delivery Dedicated Integration Service Observe
E) Each recording target requires a dedicated softphone
F) It allows a dual recording solution

4. In Avaya Contact Recorder Advanced (ACRA), you want to view information related to your configuration such as adapters, data sources, recording rules and real time monitors. Which monitoring tool collects this information?

A) Configuration Checker
B) Capture Status
C) Recorder Status Summary
D) Integration Service Status

5. You are selecting the new server roles for recording.
To assure your Avaya Contact Recorder Advanced (ACRA) Works properly, which three server roles are valid? (Choose three)

A) Replay role
B) Screen Recorder
C) RTP Proxy
D) Recorder Integration Service
E) IP Recorder

Solutions: