BAP18 Certification – Valid Exam Dumps Questions Study Guide! (Updated 42 Questions)
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BCS Practitioner Certificate in Business Analysis Practice (BAP18) is a certification exam designed to assess the proficiency of business analysts in identifying and analyzing business problems and opportunities, recommending solutions, and implementing changes. BAP18 exam is recognized globally and is offered by the British Computer Society (BCS), a professional body for IT practitioners. BCS Practitioner Certificate in Business Analysis Practice 2018 Exam certification is ideal for individuals who have some experience in business analysis and want to enhance their knowledge and skills in the field.
NEW QUESTION # 14
End users in one business area are unwilling to adopt a new finance management system (recently introduced by the innovation team), as they perceive that it is unnecessarily complicated and not useful. One of the end users in this business area has been very vocal and has been relying support from others since posting about it on the company's intranet homepage.
The introduction finance system was initially supported by senior managers, but now users in other business area are also beginning to question whether they adopt the tool and are raising the issue with their managers.
The sponsor fully supports the decision to go ahead with the now tool and has made il very cleat to senior managers that ho expects them to support this Initiative.
Which stakeholder management strategy SHOULD be taken with the senior managers?
- A. Keep informed
- B. Constant active management
- C. Keep onside.
- D. Watch
Answer: C
NEW QUESTION # 15
The following is an excerpt from a job advert tor a Business Analyst
"We are seeking an experienced Business Analyst to assist us in the development of formal written proposals.
detailing the cost and benefit of proposed business initiatives. The successful candidate should be able to use a variety of methods to explore and define complex situations Experience of producingblueprintsIn terms of processes, management structures, culture and people would be highly advantageous-Based on the extract, what are the competencies required for this role?
- A. Business case development. Business modeling, Requirements engineering
- B. Domain knowledge. Business modeling. Gap analysis.
- C. Subject matter expertise. Investigation techniques, Business architecture.
- D. Business case development. Investigation techniques. Business architecture
Answer: A
NEW QUESTION # 16
EcoBags is a company that designs and makes eco-friendly shopping bags foe various clients An Internal analysis of the business has revealed the following information about the company.
a) Recent investment in new machinery will enable the company to continue its innovation programme b) Feedback from customers and an Increase in sales suggests that Leo Bugs is recognised as a quality brand c) The number of staff currently employed in the company is sufficient to meet expected future growth d) The ability of EcoBags to respond quickly to new market demands has earned it an innovation award.
e) The company has significant retained profits, which will help fund the innovation programme.
Which of these would be considered as 'tangible' resources in a resource audit?
- A. a, b and d.
- B. c, d, and e
- C. b, c, and e.
- D. a, c and e.
Answer: D
NEW QUESTION # 17
EuroCoach is a holiday coach company that Is reviewing its internal business processes. The following requirement for improvement has been logged as a business rule:
'EuroCoach Is now legally responsible for ensuring that passengers taking cross-border journeys have valid passports and visas (If applicable) tor the countries to which, and through which, they will travel' Which type of business rule is this?
- A. Internal policy.
- B. Internal processed
- C. External requirement.
- D. External constraint.
Answer: D
Explanation:
Explanation
This business rule is an external constraint, meaning it is an externally imposed requirement that the company must adhere to in order to remain compliant with the law. This type of business rule is outside of the company's control and must be taken into account when designing processes and systems.
NEW QUESTION # 18
Marketing is primarily concerned with the 4Ps: product, promotion, price and price. The institute of Analysis (IoA) offers qualification in system analysis. A number of interviews have been held with senior stakeholders, including the marketing Manager. Here are two five of the activities that have been identified by stakeholders:
a) Agree new qualifications.
b) Upgrade the website.
c) Recruit new examiners.
d) Register candidates.
e) Analyze website activity.
Which of these activities would reflect the business perspective of the Marketing Manager of the loA?
- A. a. b and e
- B. a, c and d
- C. b. d and e.
- D. b, c and e
Answer: B
Explanation:
Explanation
The activities that would reflect the business perspective of the Marketing Manager of the IoA are a, c and d.
These activities involve agreeing new qualifications, recruiting new examiners and registering candidates.
These activities are all related to the 4Ps of marketing and would help to ensure the success of the IoA's marketing efforts.
NEW QUESTION # 19
Why would a Business Analyst use a consensus Business Activity Model (BAM) in gap analysis?
- A. To identify how the organisation should structure itself to support the desired situation
- B. To determine which activities in the desired situation are not financially feasible
- C. To establish which stakeholder views will not be reflected in the desired situation
- D. To assess how tar the organisation's current activities support the desired situation
Answer: A
Explanation:
Explanation
A BAM is a graphical representation of the current and future processes within an organisation, and it can be used to identify gaps between the current state and the desired future state. By using a BAM, a Business Analyst can identify which processes need to be changed, eliminated, or added in order to bridge the gap between the current and desired states. This allows the organisation to structure itself in such a way that it can achieve the desired situation.
NEW QUESTION # 20
A company has decided to change one of its financial Key Performance indicators (KPIs). It has traditionally measured profit through its gross profit margin, however, it now wishes to measure It through it Return on Capital Employed (ROCE).
The following activities are on the consensus Business Activity Model (BAM) a) Take control action b) Monitor performance targets c) Define performance targets.
d) Define target customers
Which of these would the event 'amend KPI' affect?
- A. a. b and d.
- B. a only.
- C. c only.
- D. b, c and d.
Answer: D
NEW QUESTION # 21
A business case features a management summary, from which the below extract is taken:
'The new approach will incur significant investment in terms of software licenses and annual maintenance fees, which will not be negotiable until year four of the proposal. We will research competing suppliers in the marketplace at end of year three, the supplier will, therefore, be likely to otter a reduced price for year five and beyond. However, we are convinced that the selected option is the right one. It will give us a competitive edge as a result of improved management information, in addition to the boost it will give to our image with our established customers." Which categories of costs and benefits are described in this extract*?
- A. Intangible costs, tangible benefits
- B. Tangible benefits, intangible costs
- C. Intangible benefits, intangible costs
- D. Tangible costs, intangible benefits.
Answer: A
Explanation:
Explanation
The extract describes both tangible costs and intangible benefits. The costs mentioned in the extract are the software licenses and annual maintenance fees, which are tangible costs. The benefits mentioned in the extract are the improved management information and the boost to the company's image with its customers, which are intangible benefits. Therefore, the correct answer is D: Intangible costs, tangible benefits.
NEW QUESTION # 22
EcoBags is a company that designs and makes eco-friendly shopping bags foe various clients An Internal analysis of the business has revealed the following information about the company.
a) Recent investment in new machinery will enable the company to continue its innovation programme b) Feedback from customers and an Increase in sales suggests that Leo Bugs is recognised as a quality brand c) The number of staff currently employed in the company is sufficient to meet expected future growth d) The ability of EcoBags to respond quickly to new market demands has earned it an innovation award.
e) The company has significant retained profits, which will help fund the innovation programme.
Which of these would be considered as 'tangible' resources in a resource audit?
- A. a, b and d.
- B. c, d, and e
- C. b, c, and e.
- D. a, c and e.
Answer: D
Explanation:
Explanation
a) Recent investment in new machinery - This represents a physical asset that can be quantified and measured.
c) The number of staff currently employed in the company - This represents the human resource available to the company.
e) The company has significant retained profits - This represents the financial resources available to the company.
Tangible resources in a resource audit refer to physical assets such as machinery, staff, and retained profits.
The recent investment in new machinery, the number of staff currently employed, and the significant retained profits are all tangible resources.
NEW QUESTION # 23
A group of stakeholders at FlyMe travel operators are in a meeting to discus the Business Activity Model (BAM) for a new subsidiary business. They are planning to launch a new offering, which will offer flight bundle' packages for organization that regularly need to send their staff overseas. The following activities have been identified so far:
a) Monitor flight bundle' sates
b) Sell "night bundles*
c) Determine demand amongst existing customers
d) Identify potential airline earners
e) Determine 'flight bundle' locations,
f) Define bundle pricing.
Although the Operations Director for FlyMe is supportive of the new business proposition, she is not entirely convinced there is a gap in the market, nor is she confident that the idea will be profitable.
With these concerns in mind, which planning activities will she be keen to ensure are discussed before the meeting ends?
- A. b, d and e
- B. a. c and f
- C. c and f
- D. a, b. d and e.
Answer: A
NEW QUESTION # 24
A local council has decided to completely redesign the way it provides library lending services: it plans to stop lending books and move towards an entirety online e-book lending model Four activities to be included in the Business Activity Model (BAM) are given below:
a) Lend books
b) Establish licensing arrangements with publishers.
c) Define lending policies
d) Monitor lending usage
What will be the dependencies between these activities on the BAM?
- A. c - d - a - b
- B. d - c - a - b
- C. c - b - a - d
- D. c -- a - b - d
Answer: A
Explanation:
Explanation
The dependencies between the activities on the Business Activity Model (BAM) depend on the order in which they need to be completed. In this example, activity c (Define lending policies) needs to be completed before activity d (Monitor lending usage) because the policies need to be in place before the usage can be monitored.
Similarly, activity a (Lend books) needs to be completed after activity b (Establish licensing arrangements with publishers) because the books need to be licensed before they can be lent. Therefore, the order of the activities should be c - d - a - b.
NEW QUESTION # 25
Imran is the chief executive of FairCrops, a producer of ethically and sustainably sourced coffee and cocoa products. He is a true advocate of the FairCrops brand and has seen the positive impact of its approach in the South American regions in which It operates. He believed that there is a market for customers who want to ensure the products they consume have been purchased for a fair price and where the producer has not been unfairly treated.
FairCrops provide their products via an exclusive contract with Donald, the owner of Rest House; a small chain of coffee shops.
Ronaldo is a supplier to FairCrops. The prices he receives means he can provide for Ins family and enhance his crop yield through the advice and training provided by Alan, the FairCrops local representative and support officer From Imran's perspective, which of the following is a CORRECT partial CATWOE analysis of this situation?
- A. Customer - Alan, Actor = Donald. Actor = Ronaldo
- B. Customer = Alan. Actor = Ronaldo. Owner = Imran.
- C. Customer = Donald, Actor = Alan. Owner = Imran
- D. Owner = Ronaldo. Actor = Donald. Customer = Imran
Answer: D
NEW QUESTION # 26
A division of a telecommunication company is reviewing its current product range. It has decided to reposition itself by narrowing its product scope to 'deliver consultancy service'. The activity is the primary doing activity doing on a business Activity Model (BAM) defined by theChief Executive Officer (CEO). A number of other activities have been identified, five of which are listed below:
Determine which customer to target for
a) Determine which customers to target for our focused service.
b) Track the progress of consultancy contracts placed by customers.
c) Define the skills sets of the consultants supplying our service.
d) Agree on a marketing campaign to make people aware of our new product focus e) Run monthly open days, showcasing our consultancy expertise.
Which of these would be categorized as planning activities on the CEO's BAM?
- A. a. c and d
- B. a, b and e.
- C. c. d and e
- D. b, c and e.
Answer: D
Explanation:
Explanation
Planning activities are activities that are done to set the direction for future activities and to ensure that the organisation is well prepared for them. In this case, activities b, c and e are all planning activities as they involve deciding on the customer to target, defining the skillsets of consultants, and running open days to showcase expertise. These activities will all be necessary to ensure that the company delivers its consultancy services in the best possible way.
NEW QUESTION # 27
BuildCo is small building company with the stall. The owner to reduce time spent on administration by simplifying the company's paperwork. This paperwork includes provides quotes and invoices, as well as managing orders and receipts for building materials.
Most of the paperwork is completed manually and copies are stored in filing cabinets. However, quotes and invoices are produced on a word processor and the stored on a computer, with printed copies also stored in the filing cabinets. The owner is not sure that all the current paperwork is necessary.
Which investigation technique would be MOST effective in establishing the need for item of paperwork?
- A. Interviews
- B. Document Analysis
- C. Questionnaire
- D. Workshop
Answer: B
Explanation:
Explanation
Since the owner of BuildCo is looking to simplify the company's paperwork, document analysis would be the most appropriate technique to identify which items of paperwork are necessary and which are not. By examining the current paperwork, the owner can identify redundancies, inefficiencies, and areas where improvements can be made. This analysis can then be used to determine which paperwork should be eliminated, streamlined, or replaced with more efficient processes.
NEW QUESTION # 28
The following planning activity has been identified in a consensus BAM for a company that makes clothes:
'P4 - Define marketing strategy'
Which of the following is an enabling activity linked to this planning activity?
- A. Advertise clothes
- B. Define sales targets
- C. Monitor sales.
- D. Sell clothes
Answer: B
Explanation:
Explanation
An enabling activity is an activity that needs to be completed before the planning activity can be executed. In this case, the planning activity is to define a marketing strategy and the enabling activity would be to define the sales targets which will help inform the marketing strategy. Therefore, the correct answer is B, Define sales targets.
NEW QUESTION # 29
Ajay works I the payroll department of his organization. Payslips for every employee are printed automatically at the each month. He is about to distribute the monthly for each employee when he receives a notification from senior management explaining that the wish to give everyone a 10% bonus, for exceptional performance in the least quarter. Ajay is pleased with the bonus, but annoyed that the needs to re-print the monthly payslips.
Which types of business events can be identified from this scenario?
- A. External and Time based.
- B. External and Internal
- C. Internal and Time based.
- D. Time based only
Answer: B
Explanation:
Explanation
This scenario can be identified as having both external and internal business events. The external business event is the announcement of the 10% bonus by senior management, which is an event that is external to the payroll department. The internal business event is the re-printing of the monthly payslips, which is an event that is internal to the payroll department.
NEW QUESTION # 30
A local council wishes to improve its housing allocation process. The following notes were made by the head of housing about the current process.
Housing application decision are made using a set of criteria based on a range of factors, including the length of time application has been on the waiting list and the number of dependents they have. The criteria by the council housing committee, who meet on a regular basis and seek to ensure that the criteria continue to enable effective housing allocation.
Occasionally, legislation ensuring protection for the most vulnerable people in our society can affect the criteria, as can changes issued by central government concerning practical issues, such as building regulations?
Which of the following types(s) of business rule has been described in this extract?
- A. External constrains and internal policies.
- B. Internal procedures.
- C. External constraints and external procedures.
- D. Internal policies and internal procedures.
Answer: A
Explanation:
Explanation
The extract describes a set of criteria used for making housing allocation decisions, which is an example of an internal policy. Additionally, it mentions that legislation and changes from central government can affect the criteria, which are examples of external constraints.
NEW QUESTION # 31
Paula is a business analyst working for a small bespoke furniture manufacturing company. The newly appointed chief executive, Beverly, has asked Paula to lead an initiative to refresh and restate (where necessary) the organization's plan for the next financial year. Paula recently led a planning worksope with senior managers and has made the following notes about issues raised in the worshop:
The company....
a) Aims to supply 10% of the local bespoke furniture market by the end of the financial year.
b) Will Invest In local radio advertising and appoint a creative team to develop an appropriate advertisement c) Will await the final draft of the annual accounts before considering investing in a new range of high-tech chairs.
d) Will adopt new 3D printing technologies to gain an advantage when quoting for bespoke furniture designs e) Recognises that bespoke furniture will always be more expensive than mass-produced, standard furniture Which of these notes will go into her MOST analysis?
- A. b, c and e.
- B. a, b and d.
- C. a, b and c.
- D. a, d and e
Answer: B
Explanation:
Explanation
The notes that will go into Paula's MOST analysis are A, B and D. A stands for objectives, B stands for strategies, and D stands for technology. These three aspects are important to consider when analyzing a company's financial plan for the next year. The objective (A) is to supply 10% of the local bespoke furniture market, the strategy (B) is to invest in local radio advertising and appoint a creative team to develop an advertisement, and the technology (D) is to adopt new 3D printing technologies to gain an advantage when quoting for bespoke furniture designs. All three of these notes are important to consider when making an informed financial plan for the next year.
NEW QUESTION # 32
It services has commissioned a new desktop PC replacement project that has been funded and running for three months, with a fully-engaged sponsor and programme manager appointed.
The head of IT service has not involve beyond the initial project start-up interviews and has not been invited to any of the project meetings.
position on the power/interest grid does the head of IT services currently occupy?
- A. Low power and influence but high interest.
- B. Some power and influence and some interest
- C. High power or influence and high interest
- D. High power or influence but low interest
Answer: C
Explanation:
Explanation
The head of IT services currently occupies a position of high power or influence but low interest on the power/interest grid. They have been involved in the initial project start-up interviews but have not been invited to any of the project meetings, indicating that they may not have a large amount of interest or involvement inthe project. However, because they are the head of IT services, they will still have a large amount of power and influence over the project.
NEW QUESTION # 33
The following planning activity has been identified in a consensus BAM for a company that makes clothes:
'P4 - Define marketing strategy'
Which of the following is an enabling activity linked to this planning activity?
- A. Define sales targets
- B. Advertise clothes
- C. Monitor sales.
- D. Sell clothes
Answer: B
NEW QUESTION # 34
The management of a chain of hotels has decided that one of its Critical Success Factors (CSF) is to provide excellent customer service'. The following measures have been suggested:
a) The number of customers who make use of their m-room mini bar
b) The percentage of customers who use the leisure facilities
c) The number of customers who complain.
d) The percentage of customers who join the hotel loyalty scheme
e) The percentage of customers who return
Which of these are appropriate Key Performance indicators (KPIs) for the GSF 'provide excellent customer service?
- A. a, b and e.
- B. c. d and e
- C. b. c and d.
- D. a. c and e.
Answer: D
NEW QUESTION # 35
AlpineTrails is a company that specialises In off en rig tailored waking holidays. The company was set up by John and Michael, who each own f50% of the business Alpine Trails books hotels, transport and equipment to create bespoke holidays tot AlpineTrails customers.
An agreement was recently reached with WalkNalion, a national walking organisation, tor AlpineTraile to provide a number or special holidays for Its members. These will be branded as WalkNation Holidays AlpineTrails will be responsible for organising the holidays, but WalkNalion will undertake the marketing and booking of these special holidays tor us members.
As well as customers, which stakeholder groups are- represented in this scenario?
- A. Owner. Partner. Supplier
- B. Manager, Employee. Supplier.
- C. Partner, Manager. Employee
- D. Regulator. Owner, Partner.
Answer: D
Explanation:
Explanation
In this scenario, there are three stakeholder groups represented: Regulator, Owner, and Partner. The Regulator is represented by WalkNation, the Owner is represented by John and Michael who each own 50% of the business, and the Partner is represented by WalkNation which is providing the branding and booking of the special holidays for its members
NEW QUESTION # 36
Marketing is primarily concerned with the 4Ps: product, promotion, price and price. The institute of Analysis (IoA) offers qualification in system analysis. A number of interviews have been held with senior stakeholders, including the marketing Manager. Here are two five of the activities that have been identified by stakeholders:
a) Agree new qualifications.
b) Upgrade the website.
c) Recruit new examiners.
d) Register candidates.
e) Analyze website activity.
Which of these activities would reflect the business perspective of the Marketing Manager of the loA?
- A. a, c and d
- B. a. b and e
- C. b. d and e.
- D. b, c and e
Answer: B
NEW QUESTION # 37
Part of the management summary of a business case is detailed below:
The key recommendation is that we proceed with the preferred option, a new process and a new IT system. We feel that this option is feasible. although we recognise there Is a risk of lower staff productivity while the new system Is being established ' Which category of costs or benefits has been described?
- A. Intangible benefits.
- B. Tangible benefits
- C. Tangible costs.
- D. Intangible costs
Answer: D
Explanation:
Explanation
The extract describes intangible costs. The costs mentioned in the extract are the potential lower staff productivity while the new system is being established, which are intangible costs
NEW QUESTION # 38
An overseas bank is currently undertaking a feasibility study looking into the possible launch of a new bank in the UK.
Preliminary findings suggest that the market is saturated, customers have a lot of choice and UK legislation makes It easy for them to from one bank to another.
In which area of Porter's Five Forces model would these preliminary findings be documented?
- A. Threat of now entrants.
- B. Bargaining power of suppliers.
- C. Bargaining power of customers
- D. Threat of substitute products or services
Answer: C
Explanation:
Explanation
The preliminary findings suggest that the market is saturated and customers have a lot of choice, which indicates that the customers have the power to switch from one bank to another. This is an example of the bargaining power of customers, which is one of the five forces of Porter's Five Forces model. The other forces are Threat of New Entrants, Bargaining Power of Suppliers, Threat of Substitute Products or Services, and Rivalry among Existing Firms.
NEW QUESTION # 39
......
BCS BAP18 exam is designed to test the candidate’s ability to apply business analysis techniques in a real-world scenario. BAP18 exam is structured into four sections, each of which covers a specific topic related to business analysis practice. These topics include business analysis planning and monitoring, elicitation and collaboration, requirements life cycle management, and strategy analysis.
BCS BAP18 Exam Practice Test Questions: https://pass4sure.practicedump.com/BAP18-exam-questions.html