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Salesforce AP-203 Exam Syllabus Topics:

Salesforce Communications Cloud Accredited Professional Sample Questions:

1. T current architecture has two systems one which is sales facing (internal) other is customer facing (website). Currently product catalog is maintained separately in both systems.
UT has introduced communication cloud. What approach should consultant recommend for maintaining their product catalog during their digital transformation.

A) Introduce new product catalog primary application that will synchronize both communication cloud and the web channels.
B) Manage the product catalog in enterprise product catalog and use digital commerce APIs to extract the product catalog to web channels.
C) Manage product catalog in communication cloud and periodically synchronize the web channels automatically
D) Manage the product catalog internally using communication cloud and use cart API to expose the product catalog to website

2. United Telecom has initiated high speed offerings on communication cloud after upgrading its network. Which out of the box MACD process should UT consider when upgrade existing assets to high speed offers for interested customer.

A) Disconnect and New order
B) Modify Order
C) Change of Plan
D) Apply Promotion

3. Universal containers (UC) is a communication service provider using commination cloud. UC plans to migrate their B2C customer and their customer services into communication cloud. UC have configured the products in the Enterprise product catalog. Which entities must be migrated and in which sequence to accomplish the migration?

A) Users, Consumer Account, Billing Account, Service Account, Contacts, Assets
B) User, Contacts, Consumer Account, Billing Account, Service Account, Subscriptions, Assets
C) User, Person Account, Billing Account, Service Account, Contacts, Assets.
D) User, Consumer Account, Billing Account, Service Account, Contacts, Assets Line Items, Assets

4. Universal container (UC) is implementing communication cloud and the business is asking a consultant to migrate all orders from the last 5 years, which will include millions of orders. What are three valid points consultant should raise in this scenario?

A) There is a need to raise a support case two weeks before the data load so that salesforce can monitor the performance
B) Migrating Assets instead of orders would provide more business Value.
C) This would require migrating all products sold within last 5 years, including those that are no longer sold.
D) Migrating millions of records may reduce query performance due to large data volumes
E) Migrating millions of records will cause Order Management to fail during processing due to large volume

5. Universal containers (UC) is a communication using commination cloud and would like to introduce a limited- time offer of their customers. The offer will be available on UC's website through DC APIs and once claimed, will give customers a 10% discount for three months. Which options should a consultant configure to meet the requirement?

A) Offering
B) Time Plan
C) Promotions
D) Discount

Solutions: