Microsoft 74-338 Q&A - in .pdf

  • 74-338 pdf
  • Exam Code: 74-338
  • Exam Name: Lync 2013 Depth Support Engineer Exam
  • Updated: Jun 01, 2026
  • Q & A: 114 Questions and Answers
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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. You support a Microsoft Lync Server 2013 Enterprise pool deployed in a high availability configuration for Back End Servers named Backend1 and Backend2. You execute the Get-CSDatabaseMirrorState cmdlet and discover the following errors. WARNING: Cannot connect to database server "BackEnd2.contoso.com".Message: A network- related or instance-specific error occurred whileestablishing a connection to SQL Server. The server was not found or was notaccessible. Verify that the instance name is correct and that SQL Server isconfigured to allow remote connections. (provider: Named Pipes Provider, error: 40 - Could not open a connection to SQL Server)DatabaseName : rtcabStateOnPrimary : PrincipalStateOnMirror : StatusUnavailableMirroringStatusOnPrimary :synchronizedMirroringStatusOnMirror :DatabaseName : rtcxdsStateOnPrimary : PrincipalStateOnMirror : StatusUnavailableMirroringStatusOnPrimary :synchronizedMirroringStatusOnMirror You need to resolve the connectivity issue and bring up the mirror databases to the synchronized state between the Back End Servers. What should you do?

A) From the mirror Back End Server, create the inbound rule on the firewall.
B) Run the Test-CsDatabase cmdlet.
C) Run the Invoke-CsPoolFailOver cmdlet.
D) From the Front End Server, create the inbound rule on the firewall.


2. Your customer's company has a main office and five branch offices located in different cities. Your customer has a Microsoft Lync Server 2013 datacenter configured with Enterprise Voice at the main office. The customer has deployed a Survivable Branch Appliance (SBA) at the first branch office and connected it to a public switched telephone network (PSTN) by using a Tl trunk line provided by your service provider. The gateway is configured to use fully qualified domain names (FQDNs). All functionality has been tested by using pilot users at the branch office. The customer reports that they tested branch isolation by disconnecting the wide area network (WAN) from their branch office and making an outbound call. The call was successful. Next, they made an inbound call to the branch office and the call failed. To troubleshoot the issue, you begin a trace of IncomingAndOutgoingCalls by using centralized logging, and make an inbound call. You open the log in snooper and search for incoming calls with the phone number from which you are calling. You do not find any messages. You open the syslog from the gateway side of the SBA and discover that messages are sent to the Lync Mediation server pool, but no responses have been received. You connect the WAN from the branch office and make an inbound call. The call is successful. Your investigation suggests that there is a configuration error on the Gateway side of the SBA. You need to identify the configuration error that causes inbound calls to fail. What should you check?

A) The domain controller at the branch office
B) Route settings of the gateway
C) DNS settings on the gateway
D) Dynamic Host Configuration Protocol (DHCP) options on the branch DHCP server


3. You support a customer whose Microsoft Lync Server 2013 environment includes:
-A single Standard Edition server,
-A single consolidated Edge server, and
-A single Forefront Threat Management Gateway 2010 server that is acting as an
HTTP(S) reverse proxy.
A user reports that his attempts to join an online meeting by clicking the Join
Online Meeting link are unsuccessful. Your need to troubleshoot the Join Online
Meeting functionality from this workstation without using the installed Lync 2013
client. You need to achieve this goal by using the least amount of administrative
effort. What should you do?

A) Open the Lync Options menu and select Join meeting audio from: Lync.
B) Open the Lync Options menu and set the Logging in Lync option to Full.
C) Uninstall the Lync 2013 client, open Internet Explorer, and then enter the URL of the online meeting into the Address bar.
D) Open Internet Explorer, type the URL of the online meeting into the Address bar, and then append ?sl=l to the URL.


4. You deploy a Microsoft Lync Server 2013 Enterprise Pool that is configured with Enterprise Voice and Dial-in Conferencing. All client computers run Windows 7 or Windows 8. All domain users report that they are unable to use application sharing while they are attending conferences. Voice and dial-in conferencing function as expected. You need to ensure that domain users are able to share applications while they are attending conferences. You need to achieve this goal with the least amount of administrative effort. What should you do?

A) Modify the global policy that enables participants to allow desktop and application sharing.
B) Modify the global policy that allows federated and anonymous participant to download content.
C) Modify the global policy and enable the Allow federated and anonymous participant to take control option.
D) Create a user policy that enables participants to allow desktop and application sharing.


5. You support a customer with a Microsoft Lync Server 2013 environment. Your customer receives the following error Event ID 21022 LS AddressBook Server: "A Full dats file is corrupt The path \\fileserver\share\1-Webservices-1\ ABFites\0000000-0000-0000-0000-000000000
\0000000000-0000-0000-0000-000000000000\F-0fd0.lsabs -file corrupted: Invailid Attibute id 0 in contact. Index: 7 GUID Guid: <1329aec4-da97-46e4-b995-1039c096f9el}
Offset: 255." Users who have their Client Policy set to WebSearchandFileDownload report that they are not receiving updated information in the Lync address books. You need to ensure that users are able to download the address book. What should you do?

A) Run the Set-CsAddressBookConfiguration -Identity Global -EnableFileGeneration Strue cmdlet.
B) Browse to your Lync file share, located at \\fileserver\share\1-Webservices-1\ ABFiles\0000000-0000-0000-0000-0000000000\000000000-0000-0000-0000- 000000000000. Delete all of the files, and then run the Update-CsAddressBook cmdlet.
C) Run the Update-CsUserDatabase cmdlet.
D) Delete the rtcab and rtcab1 databases, and then run the Install-CsDatabase - ConfiguredDatabases cmdlet.


Solutions:

Question # 1
Answer: A
Question # 2
Answer: C
Question # 3
Answer: D
Question # 4
Answer: A
Question # 5
Answer: B

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