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Salesforce NP-Con-101 Exam Syllabus Topics:

Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

1. A nonprofit wants to collect information online about volunteers who are new to the nonprofit, including names and contact details, skill sets, and availability. The nonprofit already uses NPSP and Volunteers for Salesforce and wants to create a report with this information.
What are two ways the consultant can meet the requirement?
Choose 2 answers

A) Add the Volunteer Sign Up form to the nonprofit's website.
B) Attach emails from volunteers with their information to Contact records.
C) Collect contact information during job sign up via Job Listings.
D) Set up a Personalized Volunteer Page on the nonprofit's website.

2. A system admin is trying to figure whether the nonprofit's internal release schedule conflicts with either Salesforce.com or Salesforce.org major releases.
What are two facts about Salesforce.org major releases the consultant could share with the admin?
Choose 2 answers

A) Salesforce.org major releases arrive approximately one month after Salesforce.com releases.
B) The Salesforce.org release schedule can be found on the SFDO Major Release Announcements group.
C) Salesforce.org major releases follow the same schedule as Salesforce.com releases.
D) The Salesforce.org release schedule can be found on the Salesforce Trust website.

3. A nonprofit wants to use Salesforce technology to train and test its employees on skills related to brand messaging, creating support cases for IT, and publishing online videos.
Which solution should the consultant recommend?

A) Knowledge
B) myTrailhead
C) Prompts for In-App Guidance
D) Custom Help pages

4. A consultant for a nonprofit needs to upload data that contains payments on existing opportunities in Salesforce using donation matching in the NPSP Data Importer.
After a gift is successfully matched to an existing record, which two updates may occur?
Choose 2 answers

A) The Stage of the Opportunity will change to Closed/Won.
B) A Payment will be added to the Opportunity.
C) The Opportunity amount will include the new payment amount.
D) The open Payment will be marked as Paid.

5. A nonprofit organization wants to add any donor who gives to its Capital Fund to the Capital Campaign. Which two steps should be taken to accomplish this?

A) Populate the Primary Campaign Source field on the Opportunity record
B) Enable the Automatic Campaign Member Management in NPSP settings
C) Upload a list of all donors as Campaign Members using the Data Import Wizard
D) Create a trigger that automatically adds any donor as a Campaign Member

Solutions: